Hiring for Urgent Opening for Voice Process( Inbound / Outbound) Hindi Mandatory Chennai for Exp. 0 (Chennai Job)
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Job Description:Greetings from MS Chola!!!< br> < br> Walk-in & amp walk-out with the offer!!!!!!< br> < br> We have an urgent requirement for CRM Voice process for inbound & amp outbound process:< br> < br> Designation: Customer Service Executive (Voice Process) Hindi Mandatory< br> Qualification: 12th /Any < br> Industry: BPO< br> Process: Voice process (Inbound/Outbound)< br> Shift: Rotational Shift< br> Eligibility: Fresher/ Experienced< br> No of Requirements: 30< br> Job location: Chennai< br> Languages Known: Hindi (Mandatory), English & amp Malayalam /Telugu /Kannada /Marathi.< br> < br> Salary: Not a constraint for the right candidate (Attractive salary + Incentives)< br> < br> Job Description: < br> < br> 1.Customer Service Executives are required to answer incoming calls from callers for various reasons- answer inquiries, resolve complaints, requests and provide information. < br> < br> 2.Identifying and assessing customers needs to achieve satisfaction.< br> < br> 3.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.< br> < br> 4.Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution. < br> Hmmm < br> 5.Keep records of customer interaction< br> < br> Graduates/ PG. Should be fluent in English, Hindi (Mandatory) and one regional language < br> < br> Relevant experience in customer service would be an added advantage.< br> < br> Very good spoken English & amp Good Attitude< br> < br> Interested can please forward your updates resume to [email protected] / Reach @ +91 7667620910< br> < br> Walk-in for the interview from 4th - 20th April 2019 between 10 AM- 5 PM< br> < br> Venue Details:< br> Chola MS General Insurance< br> No.234, Parry House, 4th Floor, < br> NSC Bose Road, < br> Chennai 600001< br> Contact Person: Latha S-Process Lead- HR-Dare House-CPSPL< br> Contact no: +91 7667620910/ 044- 30445522.