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Hiring for Amazon - Walk-in for Lead - Vendor Support - 6th April - Chennai Chennai for Exp. 2 - 4 Y (Chennai Job)

Job Description:Mega Walk-in for Lead - Vendor Support in Chennai.< br> < br> < b> Position Title: Lead - Vendor Support< br> Job Location: Chennai< br> Employment Type: Full time< br> Walk-in Date: 6th April 2019, Saturday< br> Walk-in Time: 10.00 am - 11.30 am< br> Venue details: Amazon Development Centre (India) Pvt Ltd, < br> 40, A Block, 6th Floor, Global Infocity (SP Infocity), M G R Salai, Perungudi, Kandanchavady, Chennai 600096< /b> < br> < br> < br> < b> Job Description< br> < /b> Are you eager to make a huge impact to a program, which will help Amazons vendors grow? Are you an energetic person ready to setup the best-in-class vendor operations, define processes to drive vendor satisfaction and work with internal teams to improve their business with Amazon? < br> < br> Amazons Retail Business Services (RBS) team is looking for a dynamic and talented Lead to achieve the business/operations goals for vendors in US marketplace. The Lead will be responsible for root causing data quality issues, researching vendor chargeback escalations, identifying selection gaps and help expanding selection from the vendors, and develop business relationship with vendors in the end.< br> The Lead position offers an introduction to our online retail business and a broad training ground for future success. The successful Lead is an effective listener, communicator and problem-solver, and is able to balance the needs and requirements of both Amazon.com and strategic vendors. He or she must be able to effectively drive operational metrics, meet the SLAs and exceed ambitious business goals by engaging with internal business and operations partners.< br> < br> < b> Core Responsibilities < /b> < br> < ul style=" " > < li style=" " > Minimum 1 year of experience in program managing small/medium scale projects independently.< /li> < li style=" " > Proven skill in identifying and fixing process gaps, improvement opportunities and use of small scale automation, technology to increase productivity or drive process simplification< /li> < li style=" " > Experience in providing support for data collection, preparing reports, exercising push back & amp realignment of expectations with multiple stakeholders< /li> < li style=" " > Work with the vendors/internal teams to improve selection, identify and fix catalog defects, analyze profitability metrics and help their business grow< /li> < li style=" " > Implement and track metrics for recording the success and quality of their products< /li> < li style=" " > Willingness to work in night shift, weekends and Indian holidays.< /li> < li style=" " > Willingness to take initiatives & amp responsibilities including 24/7/365 availability, including willingness to work on weekends, and outside of the " standard" work day< /li> < /ul> < div> < br> < /div> < b> Basic Qualifications< /b> < br> < ul style=" " > < li style=" " > Basic Qualifications - Bachelors degree.< /li> < li style=" " > 2 - 4 years of successful of backend operations, handling complex request of customers, Inside sales or Client management experience, preferably in the eCommerce, retail technology, Business Process Outsourcing, HiTech or software industries.< /li> < li style=" " > Exceptional interpersonal skills, ability to build relationships and influence others without authority.< /li> < li style=" " > Strong written and verbal communication skills, with an ability to communicate effectively at all levels of an organization.< /li> < li style=" " > Strong organizational and project management skills, including prioritizing, scheduling, and time management.< /li> < li style=" " > Proactive attitude, detail-oriented, and a team player.< /li> < li style=" " > Proficient in Excel< /li> < /ul> < b> Preferred Qualifications< /b> < br> < ul> < li> SQL knowledge< /li> < li> Languages known such as VBA, Python etc.< /li> < li> Exposure to back office operations, escalation management and troubleshooting environments< /li> < li> Experience in managing high priority queues< /li> < /ul> < div> < b> < br> < /b> < /div> < b> Important Notes:< /b> < br> < ul> < li> Minimum Qualification - Any Graduation.< /li> < li> Work Experience: 2 Years (Minimum) - 4 Years (Maximum)< /li> < li> Should be willing to work in continuous late evening and Night shift with rotational weekoff< /li> < li> Notice period shouldnt be more than 1 month.< /li> < li> The candidates that have appeared in the last 6 months are not eligible to re-apply.< /li> < /ul> < br> < b> Please carry copy of below documents (Mandatory):< /b> < br> < ul> < li> 2 copies of resume for the interview.< /li> < li> Copy of PAN Card & amp Adhar Card< /li> < li> Educational Documents: Provisional Certificate / Degree Certificate / Consolidated Mark Sheet of Highest educational qualification< /li> < li> Employment Documents: Relieving Letter / Service letter for previous companies< /li> < li> Please carry of original government ID proof for security< /li> < /ul> < br> Thanks,< br> Karthikeyan


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