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Hiring for TTS Client Operations Bangladesh Trade Operations in Chennai, for Exp. 0 - 1 yrs at Citic (Chennai Job)

Job Description:Job Description Position Title: Executive Grade/ Level: C04 Business Group: Operations Function/ Group: Treasury & amp amp Trade Solutions (TTS) Department: Bangladesh Trade Ops TTS Client Ops Location: Chennai Role and Responsibilities: Business/ Department Objectives: Team will be responsible for providing Trade processing support for India Trade Ops involving the processing of Trade Finance products related to Documentary Credits including document scrutiny, Documentary Collections, Payments with an understanding of underlying Trade documentation, Fund Transfer, and SWIFTS. Core Responsibilities: Team Member role Risk and Control Support/ participate in new projects/ migrations and ensure smooth cut over with minimized risks internal and external Day to Day Responsibilities: Processing of day to day transactions as per local operating procedures The candidate will be responsible for handling guarantees/ counter guarantees and all related correspondents and follow ups Delivers as per Service Level Agreement at all times. Ensure service quality is maintained Understand customer requirements Meet required productivity metrics set for the team Ensure tracking, accurate and timely resolutions of issues and exception raised Client inquiries are investigated and responded appropriately Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures Perform control related activities to mitigate risk Key Deliverables: Processing of day to day transactions as per local operating procedures. Ensure service quality is maintained Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures


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